What kind of services can I hire with Pienxe?
You can hire Experiences, which are a combination of musical service and other products that complement it. You can also hire our musical groups and other types of services individually.
How can I book an experience or service with Pienxe?
You can book an experience or service by accessing the top menu, clicking on the items: Express, Live-Music or Services, then select what you want to hire and fill out the request form.
What are the prices of Pienxe's experiences and services?
You can see the prices of the express experiences directly in the booking form, and for the rest of the services, you will receive them by email after submitting the request form.
Can I customize my musical experience with Pienxe?
Certainly, you can write a text with information or instructions in the message field of the request form.
What artists and musicians are available for my events with Pienxe?
We have highly artistic musicians who perform in the experiences and musical groups. Their respective replacements are also guaranteed in case of any incident.
Can artists and musicians play specific songs for my event?
We will try to please you as best as possible, as our artists have a wide repertoire. In the event that it is difficult for us due to technical reasons, it could be done but an additional fee would be charged.
Can I cancel or change my reservation with Pienxe? What is the cancellation policy?
Cancellation policies vary depending on the type of service and are specified in their respective contract. In the case of express services, the cancellation fee is 50% of the total price up to 72 hours before the event, after that period, you will have to pay 100%.
How and when is payment made?
Payment is made by bank transfer in advance to ensure the desired date and time.
Can I hire additional services, such as lighting or sound, with Pienxe?
Our musical groups in the Live-Music section have additional sound packages. However, you can also hire sound technicians and DJs for events in the Services section.
If I have more questions? How can I be assisted?
You can write us an email or chat with a member of our team in the Contact section.